Category Archives: Service design

Lightweight, parasitic services

Touch and travel is a German pilot scheme (one of many) that is testing NFC for ticketing on public transport. One of the partners in the trial Giesecke and Devrient describe it: “With the new eTicketing System Touch&Travel from Deutsche Bahn (DB), the mobile phone serves as an electronic ticket on trains, buses, streetcars, subways, [...]

Also posted in Payments, Ticketing, Visual design | Tagged , , , , , , , , , , , , | 3 Comments

Bowl: Token-based media for children

In spring 2007 interaction design students at AHO participated in a research-driven course called Tangible interactions that investigated themes around RFID, NFC and the Touch project. This is one of the projects that emerged from the course. Bowl is a project by Einar Sneve Martinussen, Jørn Knutsen and Timo Arnall and investigated two design briefs: [...]

Also posted in Interaction design, Product design, Projects, Student projects | Tagged , , , , , , , , | 16 Comments

‘Touch orders’ with ‘RFID dongles’

A while ago some interesting projects attached passive RFID tags to ordinary mobile phones to enable participation within RFID-based ticketing, payment or infrastructure. I wrote about this way of retro-fitting mobile phones with RFID. Simply attaching passive RFID tags to mobile handsets allows new functions to be added without integration into the phone itself. This [...]

Also posted in Mobile, Payments, Product design | 1 Comment

Mobile payment demo

The near-future success of NFC depends on the usability of mobile payments and ticketing. As interaction designers we of course argue that the success hinges on good design of this experience and recent news suggests that there is little to recommend mobile payments unless they offer some useful new features (see Place and product based [...]

Also posted in Interaction design, Mobile, Payments | Leave a comment

Connected products

This is a design brief, one of many themes that the Touch project is investigating. RFID may begin to enable cheap – even disposable – products that have identities and connections to a network. What are the opportunities for integrating services, infrastructure, community and online brands into physical objects? In the longer-term, how does the [...]

Also posted in Design briefs, Interaction design, Product design | 2 Comments

Local applications and services

This is a design brief, one of many themes that the Touch project is investigating. One of the most important features of NFC is that it only works at a very short range. This ties our interactions to particular places or objects, and forces us to design applications or services that work on a local [...]

Also posted in Design briefs, Research | 1 Comment

Alternative RFID infrastructures

This is a design brief, one of many themes that the Touch project is investigating. The landscape of RFID technology is focused on surveillance, efficiency and control. The near-future possibility of RFID implants, identity cards and passports is focused on the ability to efficiently and accurately identify people. The rush to replace barcodes with RFID [...]

Also posted in Design briefs, Technicalities | 1 Comment