The near-future success of NFC depends on the usability of mobile payments and ticketing. As interaction designers we of course argue that the success hinges on good design of this experience and recent news suggests that there is little to recommend mobile payments unless they offer some useful new features (see Place and product based [...]
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Interactions of transactions
This is a design brief, one of many themes that the Touch project is investigating. It is likely that NFC has a role to play in the future of our interactions with infrastructures like payment, ticketing and access. But it is clear that mobile phones offer a different interface and experience to cash, cards, wallets [...]