Mapping RFID

RFID: Mapping Future Histories was a workshop that took place at the recent Recalling RFID conference in Amsterdam. The workshop attempted to visually map some of the issues around RFID by using various methods to extract language, location, time and ranking from various web services.

The workshop was initiated by the Digital Methods Initiative that specialises in online research methods:

“The Digital Methods Initiative is a contribution to doing research into the “natively digital”. [...] How does one do research online? What are the new objects of study, and how do they alter pre-existing methods? [...] Which digital methods innovate with and also critically display the recommender culture that is at the heart of new media information environments?”

They have developed a very extensive set of tools that can be used to scrape, crawl and otherwise interrogate online data:

”[A] set of allied tools and independent modules have been made to extend the research into the blogosphere, online newssphere, discussion lists and forums, folksonomies as well as search engine behavior. These tools include scripts to scrape web, blog, news, image and social bookmarking search engines, as well as simple analytical machines that output data sets as well as graphical visualizations.”

The workshop resulted in five visualisations:

The Substantive Composition of RFID According to Folksonomy and the Web

This project asked the question: “which issue language is significantly associated with RFID?” by looking at both del.icio.us tags and Google results.

rfidvis_rfid_compostition_folksonom.jpg

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More…

Wikipedia Anonymous Authorship Cartogram

This project simply asks: “Where do anonymous Wikipedia edits for RFID originate” by using a specialised Wikipedia edit scraper.

rfidvis_wikipedia_rfidentry_cartogram.jpg

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Drama in Search Space: RFID and Arphid Queries Over Time

This project looks at the relative rankings of sites in Google over time, to find when and what issues emerged or disappeared.

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RFID Imagery: ‘Wet’ and ‘Dry’ Associations Compared

This project asks “Is RFID in its imagery (according to Google Images) largely associated with technonature or technoculture” by visually analysing the results of Google image searches.

rfidvis_rfid_imagery_dry.jpg

rfidvis_rfid_imagery_wet.jpg

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Issue Packaging on the Web: Style Sheets for RFID Sites by Site Type

Looking at the colors and styles on RFID-related websites and trying to cluster them. What patterns emerge?

rfidvis_issue_packaging2.jpg

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It’s fantastic to have such visual material emerging from a one-day workshop. All of these visualisations feel like they would benefit from some dynamic or interactive elements: representing some variable in time for instance, so that we could see shifts and changes in the landscape.

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RFID as material in design

Here I am presenting at Recalling RFID (photo by Anne Helmond). I talked about the ways in which Touch is exploring RFID interactions from a design perspective. In particular I looked at the physicality of RFID readers and tags and the ways in which we can visualise RFID fields and applications.

Here is my presentation from the conference, with notes on each slide.

recalling_rfid_presentation.jpg

Download presentation: RFID as material in design [pdf]

Anne has a great summary, and there are more notes on the talk here and here.

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Recalling RFID

19 October, 11.55

Recalling RFID was exceptionally successful at creating a space where diverse viewpoints on RFID were expressed, shared and debated. The level of understanding of the issues from all sides was very high. This resulted in a measured sense of agreement, rather than opposition. I found this rather refreshing and even managed to concentrate through lengthy discussions of privacy, security, freedom and control.

Here are my raw notes from the first day conference.

Rob van Kranenberg: intro

You cannot see RFID unless you have an opinion on the ways in which smart / ubiquitous environments work. RFID is like the glue that sticks all these things together.

Today there are many diverse viewpoints: pro, against, and people attempting to re-write the map of RFID.

Christian van ‘t Hof: RFID and police investigation

RFID is digitalising public space: we use rfid in daily life, for transactions, identifying, etc. Every time we access these public everyday services there is some registering of your action: time, date, place, and in many cases, your personal details.

Leaving digital footprints on public transport (most people choose personalised cards, so your data is being linked to your actions). As soon as this data is collected, you can start to profile, pattern match, etc.: all of the stuff that is possible with data mining.

Public support for using personal travel data is very high: over 70% support using the chip card to track suspects.

Is exploring how RFID works in practice, legal issues, etc. Moving towards total internet of ubiquitous network society. Rathenau instituut: www.rathenau.nl

RFID is an enabling technology: there are many other ID technologies. And it depends how much you trust data-mining technologies: costs a lot of money, throws up a lot of results, and means that there is a lack of human resources to follow up on leads.

Melanie Rieback: Security and privacy in RFID: the RFID virus.

History: IFF systems, using radar and modulating signals to change the signals of planes.

Auto-ID labs were the first to publish papers on RFID privacy and security.
The RSA blocker tag was one of the first.
Problems: unauthorised tag reading (most tags are not secure), eavesdropping, tracking, tag cloning, denial of service (breaking tags)

RFID malware. RFID is not just a new barcode, it’s the low-end of computing!

There are three kinds of malware: exploits (buffer overflows, code injection, sequel), RFID worms, RFID viruses (getting them to replicate).

The RFID guardian is like a firewall for RFID: a tool for testing RFID deployment. A handheld device for personal RFID privacy management: portable, battery-powered, 2-way communications (can be a reader or imitate a tag, up to 16 tags)

It allows auditing of RFID usage: who is using what and when, are they tracking in the way they say? It allows us to manage keys: we can kill, enable tags, etc. It can also create access control for RFID, do we want to allow reading or writing of tags.

Stephan J. Engberg: Priway.com

Identity management: RFID is one of the largest problems for identity management. The locks on their RFID tags can lock down a tag so that it doesn’t communicate, doesn’t give up any kind of identifyable data.

Defeatism, fatalism. Is individual sovereignty doomed?
Stephan is a constructivist: making and solving things.

We cannot use physical paradigms from the 60’s for digital space.

How to design devices that don’t leak information: zeroleak™
Why are we not starting to secure RFID?
Semantic resolution: dealing with knowledge about others to determine whether transactions should take place.
What should we do when things go wrong?

About transferring control to you. Collaborative mechanisms, where we have control and interfaces for the technology.

Rafi Haladjian: Violet

Why do teddy-bears speak? To add-value to a commoditised teddy-bear.

The vision of the smart house has so many barriers: high costs, not appealing, no fun factor, complex, proprietary technologies, consumers losing control.

How do we get from the Flintstones to the Jetsons with ubiquitous computing? What’s important is in the middle. The process shapes the way things go.

Violet wants to make affordable (€20-200) objects that are one-at-a-time buying decisions. Fun and interpersonal communication are as powerful as usefulness.

Some intentions for Violet:

  • Design matters
  • Simple
  • New image of technology
  • Use open standards, explot existing contents, interoperate with existing devices
  • Empower the user
  • Build a community to help build the brand and make killer apps.

    An anthropomorphic rabbit that you can deal with on an emotive level. Nabaztag was interfaced only through a computer, but Nabaztag/tag offers a spontaneous, direct relationship.

    Why a rabbit? Rabbits multiply, rabbits are trojan horses (monty python), etc.

    Going beyond the rabbit:
    Ztamps: RFID tags that you can define yourself. To allow users the same control over RFID as the big guys. A collaboration between Nabaztag + Gallimard Jeunesse to make physical audiobooks.

    Mentions the interesting photographer Peter Menzel: material world taking photos of household belongings.

    Wouter Schilpzand: RFID in Japan

    The Japanese market is relatively homogenous and convenience driven, new products get lapped up, good for RFID adoption.

    It’s not just Suica: lots of loyalty cards too.

    Suica has 13 million transactions a day. It was introduced to cut costs, it was developed to improve services.

    Next step is integrating smart cards into mobile felica. 80% of new mobile phones have felica. Since 2004. More than 10 million users and 120 different handsets.

    These are mainly used for paying for things, collecting coca-cola points. Mainly used for small payments or loyalty cards.

    Felica adds something very powerful to this smart card system: the internet. It allows more information than a smart card: more services, and value added stuff.

    Children tracking service: active RFID tags that track kids. “peace of mind” and a sense of control, allows parents to have this feeling (scary). But children started sharing codes and seeing where each other are (cool).
    Ken Sakamura: driving user-applications of RFID in Japan.

    A vision is developing in Japan: that everything will be connected and there is a convergence of networks: everything will be internet based. And RFID is expected to play a major role in this vision.

    Willem Velthoven: social RFID in libraries

    The public library: all the books are tagged, everybody is tagged.
    The ‘lendomat’ scans the books, confirms the books, and prints a receipt.
    Nice interface: replacing people.
    RFID is an update to their barcode system.

    Katherine Albrecht

    The RFID industry has used the comparison to barcodes to their advantage: it seems safe if it’s just a barcode. But unlike barcodes RFID has unique IDs, which differentiates between individual items.

    19 October, 15.19

    The very contentious Hitachi mu chip does have an integrated antennae but only an extremely short read range (the one the size of a grain of sand).

    What about increased exposure to EMF and the safety of it?

    Some other RFID-like technologies: Inkode : chipless tags and conductive ink used as antennae: printed technology, EnOcean: powering devices through vibrations.

    The scariest company at the moment: Checkpoint systems: they do retail anti-theft technology which in itself is ok, but they have a service called sourcetagging: where they work with suppliers and sources to deeply embed unique RFID chips into products, inside the mouldings, the fabrics, the plastics, etc.

    Even with a short read range, the technology can be used to be invasive. If we put a ubiquitous computing network around us, then we are creating a space for surveillance and control that we may not want. No matter how much privacy or limits we put into the technology, someone will find a way to exploit it.

    All consumer use of RFID should be stopped – dead – right now, so we don’t have to try to clean up a huge ubiquitous mess.

    Bart Schermer

    Picturing the internet from a utopian or dystopian perspective can be very extreme. Argues that RFID is the same. It is easy to create dystopian scenario and more fun, but we shouldn’t create a debate based just on possible misuse or abuse.

    RFID can be used to surreptitiously gather personal data, etc. But that it is not in the interest of business to do so.

    Reasons why companies won’t surreptitiously gather data:

  • They are in violation of the law: data protection directive
  • * Using personal data for other purposes than they have been gathered is a violation
  • Surreptiously monitoring and following people is a criminal offence
  • Targeted advertising without prior permission from consumers is also a violation of the data protection directive.

    Privacy is very difficult and context sensitive. Privacy is a means to maintain economic equality between consumers and companies.

    Consumers are overwhelmingly in favour of using RFID for law-enforcement: valuing convenience, price and speed over privacy (even if they say different).

    Therefore the single biggest threat to privacy is you. (Big brother awards)

    Consumers must always be made aware of how, where and when RFID is used.
    Should be made more aware of the importance of privacy

    Conclusions

  • Use RFID in a responsible manner: privacy is good business sense
  • Provide benefits not only to themselves but to consumers
  • Provide openness and transparency about the use of RFID
  • Create tools for the protection of privacy (PETs, RFID guardians, logo systems)

    Working towards a mandatory logo system for RFID in the Netherlands

    Discussion between Katherine Albrecht and Bart Schermer

    KA:
    With ubiquitous networks such as RFID it’s so difficult to find violations; what was read, by who, when, what info, etc. with who was it shared? Who has a backend connection with this card, and this ID? i.e. who knows who I am.
    The problem with ubiquitous technology is that enforcement is virtually impossible. So prevention is better than the cure.

    BS: we need more critical consumers, who can create backlashes for companies.
    People are becoming very open with their data: Facebook et al doesn’t give strong indications and people don’t realise that the data may leak from one container to another.

    KA: The technology is not inherently malevolent but some technologies invite abuse.
    When you see something like RFID you see that history is flowing towards collecting more data and more control. If that is where the money and R&D is flowing then we shouldn’t be surprised if RFID ends up in the same place.

    BS: You can’t stop technology, particularly if it has so many benefits. Technology will work out for the best: take the example of the internet. Stop the dictator rather than stop the technology that enables the dictator.

    KA: developing networks that forget. When does the forgetting occur? Negotiating the kind of databases and timings and permissions. Look at existing technologies that are problematic and look at solving them.

    More

    More notes here and here. Photos at Flickr.

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Green Touch at Dott07

Green Touch demonstrator

In collaboration with Helsinki-based development project Social Objects we have developed an installation called Green Touch. The exhibition encourage visitors to touch the design objects on display with mobile devices, in order to explore different aspects of their making, production and impact.

Green Touch builds upon Thinglink that socially connects and creates information surrounding products, and brings the interface to mobile devices. We use the NFC-enabled Nokia 6131 to connect design objects to information about the maker, the materials and processes behind the objects. Although this has been explored from a system perspective – particularly with barcodes – here we focus on the experience of using a mobile interface to access this kind of information: through images, sound and tactile feedback.

Green Touch content

The installation consists of Finnish design products that all carry a unique story. The products are marked with Near Field Communication (NFC) tags that link to content that can be seen and heard on the mobile phone. When you touch these products with a Nokia 6131 they give you audiovisual and tactile feedback.

Come and see it demonstrated at Dott07 in Newcastle on Tuesday 23 October 2007.

Posted in Events, Mobile, News, Product design, Projects | 2 Comments

‘Touch orders’ with ‘RFID dongles’

A while ago some interesting projects attached passive RFID tags to ordinary mobile phones to enable participation within RFID-based ticketing, payment or infrastructure.

I wrote about this way of retro-fitting mobile phones with RFID. Simply attaching passive RFID tags to mobile handsets allows new functions to be added without integration into the phone itself. This offers some insight into the ways in which the phone is becoming central to everyday activity; where it acts as a hub for other touch-based functions like payment, ticketing and access.

Now there are some very interesting observations by Flickr user Superlocal (on the Poketo blog) about the integration of NFC readers into standard Korean mobile phones. This is enabled by the mandated standards for data and power connections for mobile phones in Korea, so that any phone has a standard hardware interface.

McRFID dongle

Here McDonalds is offering customers an “RFID Dongle” that plugs into the data and power connections of almost any phone. Once an application is downloaded, the dongle allows selection and payment to be made from an RFID menu at every table. The system is called ‘touch order’.

choosing a burger via RFID

This system allows much richer mobile interaction than a passive RFID tag allows, given that this is a reader, with access to secure phone applications, billing and data services – the full functions of NFC.

There are other manufacturers such as SDID, Sirit and ACG that offer NFC modules that plug in to standard interfaces like SD slots, but these are not yet being used for mass-market applications.

It is interesting to see McDonalds and SK Telecom introducing such a high-technology solution and providing shared hardware infrastructure to customers in order to enable it before NFC phones are mass-market. The application and service is rather mundane (in fact we might even call it an interaction design cliché), but it’s interesting that it has been made; it is out in the world being used. I’m interested to know how this works in practice, over the long-term.

CNET Asia, My digital life and Far East Gizmos write more about the context of the ‘touch order’ system.

More photos of the menus, instructions and screen interface from Superlocal.

Posted in Mobile, Payments, Product design, Service design | 1 Comment

Touch at Recalling RFID

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I will be presenting at Recalling RFID in Amsterdam on Friday 19 and Saturday 20 October 2007. The programme includes ‘presentations and debates on RFID and digital connectivity scenarios with speakers from the industry, researchers, artists, privacy advocates, programmers and consultants.’

“It’s in travel documents, building passes, pet animals, clothing stores, libraries, public pools, theme parks and prisons… and yet only a few of us know what RFID is. RFID (radio frequency identification) uses radio waves to identify people, animals or objects carrying encoded microchips. For government and industry, RFID signifies economic innovation, while for the futurist it marks the next stage in digital connectivity. RFID’s pervasiveness will only increase in the years to come, forcing shifts in perceptions of the public sphere and private domain.”

“Alongside the promise RFID brings, there are implications for security, individual privacy and beyond. If it was not already clear, RFID clues us in to the fact that in digital networks, there is no forgetting or memory loss. As such, RFID lends itself both to optimism and fear, forming a microcosm through which a collective, ambivalent relationship to technology is put on display. Recalling RFID centers around this ‘invisible’ technology with a public seminar, workshops and a smart opera. The program brings together distinctive conceptions of RFID and its uses, reconfiguring discourses as dialogue.”

Hope to see you there!

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Photos and connections

Our photo booth is now up and running in the Extraction Hall East at Picnic 07. It is a very conceptually simple ‘photo booth that knows your name’.

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Physically it’s a large enclosure that takes pictures of participants, when they touch their RFID tags to a spot inside the booth. The photos get uploaded to Flickr and connections between the people being photographed are made within the Picnic website.

The photos are displayed on the outside, where participants can touch another point and see the photos that they have taken of themselves.

It’s interesting to see the development of the photos from the late-night hacking sessions through the elation of the first trial runs to the mass usage. Now we’re at 200 photos in 3 hours.

test2Wednesday, 10:09Wednesday, 16:09Wednesday, 11:09

Come and see us, we’re running until Saturday.

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Touch at Picnic 07

We are at the Picnic 07 conference in Amsterdam, where we are participating in the Mediamatic RFID hackers camp.

25 September, 13.42

There are six projects using RFID to track, entertain, frighten and socialise the 1500 or so participants, who have all been tagged with RFID keychains.

You can follow the progress at the Mediamatic weblog and come visit us in Extraction Hall East!

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